At OK8, your privacy is not merely a legal formality — it is a core responsibility we hold towards every member. This document clearly explains how your personal information is collected, used, protected, and the rights you hold over that data.
This Privacy Policy describes the personal data collection, use, disclosure, and protection practices of OK8 ("We", "Platform") in relation to registered members and visitors of the ok8.ooo platform.
Ok8 respects the privacy of every individual who uses our platform. We understand that your trust in us depends in part on how we handle your personal information — and we take this responsibility seriously. This Privacy Policy is designed to ensure you know exactly what happens to your data from the moment you first visit our site through to your active use of our services.
This policy applies to all information collected through the OK8 web platform, the OK8 mobile app, and any communications between you and the OK8 support team via live chat, email, or other support channels. By using our platform, you agree to the practices described in this document.
This Privacy Policy should be read together with ok8 Terms and Conditions. Both documents together form the entire written agreement between you and OK8 regarding the use of the platform.
Ok8 only collects personal data that is strictly necessary for platform operations and legal compliance. The following are the categories of data we collect:
| Data Type | Example Information | Category |
|---|---|---|
| Identification Data | Full name, identification card number, date of birth | Mandatory |
| Contact Data | Email address, mobile phone number | Mandatory |
| Financial Data | Bank account number, e-wallet information for KYC | Mandatory |
| KYC Verification Data | Copy of ID card, verification selfie, proof of address | Mandatory |
| Platform Activity Data | Game history, betting records, deposit and withdrawal transactions | Automatic |
| Technical Data | IP address, device type, browser, platform activity logs | Automatic |
| Preference Data | Language settings, game preferences, notifications | Preferences |
Data marked "Required" is necessary to comply with anti-money laundering (AML) regulations and KYC requirements. Without this information, we are unable to provide you with full services. "Automatic" data is collected by the system while you use the platform. "Optional" data can be configured by you through your account settings.
Ok8 uses your personal data for specific and legitimate purposes. We do not use your data for any purpose beyond those stated below without first obtaining your consent:
OK8 Guarantee: Your data will not be used for third-party advertising. We do not sell, rent, or share your personal information with advertisers or data brokers.
Ok8 does not sell or disclose your personal data to third parties for marketing or commercial purposes. However, there are limited situations where data sharing is necessary for platform operations:
All third parties who receive your data are required to comply with privacy standards at least equivalent to the level of protection we provide.
Ok8 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse.
Technical security measures implemented by ok8:
Your personal data is retained for as long as necessary to fulfil the purposes stated in this policy, or for the period required by applicable law. Generally, account records are kept for a minimum of 5 years after account closure for anti-money laundering compliance purposes.
Ok8 uses cookies and similar tracking technologies to enhance the user experience, ensure platform security, and understand how users interact with our platform. The following are the types of cookies we use:
You can manage your cookie settings through your browser settings. However, disabling essential cookies may affect the functionality of the OK8 platform. OK8 does not use cross-site tracking cookies for advertising purposes.
As an ok8 member, you have the following rights regarding your personal data. To exercise any of these rights, please contact the ok8 support team via live chat or our support email:
You have the right to request a copy of all personal data that OK8 holds about you at any time.
You have the right to request correction of any inaccurate or incomplete personal data in your account.
In certain circumstances, you may request the deletion of your personal data, subject to legal obligations.
You may request OK8 to restrict the processing of your data in certain situations while a claim is being investigated.
You have the right to receive your personal data in a machine-readable format for transfer if required.
You may object to the processing of your data for specific purposes, subject to the legal basis used for processing.
ok8 will respond to all data rights requests within 30 working days from the date of receiving the request. For complex requests, this period may be extended with written notice.
The ok8 platform is strictly for individuals aged 18 and above. ok8 does not knowingly collect or process personal data of anyone under the age of 18.
If we discover that we have inadvertently collected personal data from someone under the age of 18, we will take immediate steps to delete that data and close the relevant account. If you have reason to believe that someone under the age of 18 has registered on the ok8 platform, please contact our support team immediately.
Important Notice: ok8 maintains a zero-tolerance policy towards the use of the platform by minors. Parents and guardians are encouraged to use appropriate parental control software to prevent children from accessing online gambling platforms.
Ok8 reserves the right to update or modify this Privacy Policy at any time. We will notify you of any material changes through:
Your continued use of the ok8 platform after any amendment to this Privacy Policy is published constitutes your acceptance of the updated terms. If you do not agree with any changes, you are advised to stop using the platform and contact us to close your account and request deletion of your data.
It is good practice to review this Privacy Policy periodically — especially before providing us with any new personal information — to ensure you are always aware of how we handle your data.
If you have any questions, concerns, or complaints regarding how ok8 handles your personal data, we encourage you to reach out to us through the following channels:
For formal requests relating to data rights (such as data access, correction, or deletion requests), please clearly state the type of request and attach a copy of your identification document for identity verification purposes.
The ok8 privacy team ensures every enquiry receives an accurate and timely response. We take every privacy-related complaint seriously and will investigate each case thoroughly.
Your privacy is ok8's top priority. Alongside this privacy policy, please also read Terms and Conditions and page Responsible Gaming ours for a full overview of how ok8 operates to protect your interests.
Privacy protection is not merely a document — it is a daily practice in every aspect of ok8's operations.
Every transaction and communication on the ok8 platform is protected with 256-bit SSL encryption — the same standard used by Malaysia's leading banking and financial institutions.
Ok8 has never and will never sell, rent, or trade members' personal data with advertisers, data brokers, or any third party for commercial purposes.
You may access, correct, or request deletion of your data at any time. OK8 provides a clear and straightforward process for all data rights requests.
The ok8 technical security team monitors the platform around the clock to detect any suspicious activity and prevent unauthorised access attempts to member data.
Ok8 operates in accordance with applicable data protection requirements. Our privacy policy is reviewed periodically to ensure compliance with the latest legislative developments.
The ok8 support team, capable of communicating in Bahasa Melayu, is available to assist with any privacy and data enquiries via live chat 24 hours a day.
We have ensured that your privacy is protected at every level. Now it is time to start enjoying the OK8 platform with full confidence.